#Hp photosmart 7520 ink cartridge error driver
#Hp photosmart 7520 ink cartridge error plus
#Hp photosmart 7520 ink cartridge error professional

“Doing their best for me” turned out to be to try to sell me the new version of the 8600 (which funnily enough, they don’t make anymore) – the 8610 – for the standard price quoted on their webstore, because it included a 3 year warranty that you couldn’t get elsewhere. I went through tech support, who declared it was the ink system and could only put me through to their sales team, who would do their best to look after me, given the disappointing performance of the unit. I’d already had a printer head failure whilst in warranty but was now 3 months out of the 1 year warranty. The ink levels were running low on my 8600 but it was still printing so I hadn’t replaced them yet when all of a sudden I got an ink jet system or printer head failure coming up (one message on the printer screen and two different ones on my computer … ).

#Hp photosmart 7520 ink cartridge error professional

Looks like they might have off shored their professional support services. I use to have great experience with them, now not so much. When I asked if it was going to be a new one, I was told it would be a “refurbhished” one, but “The same warranty would be transferred to the replacement printer.” Then “I shall arrange an onsite service for you to replace the printer. I said I could not tell because I could not get past the error msg, but it has less then 2,000 pages.Īfter about 45 minutes it was determined “The printer needs to be serviced” Reema asked question like how many pages had been printed and the firmware version. “ - Automatically generated message:Ī Support specialist, Reema C has been assigned to your case.” Welcome to HP’s Live Chat! A technical support representative has received your support request and will be with you in approximately 2 minutes” Today 7/10/14 I did a online chat with HP. The printer is less than a year old and still has the original reduced capacity ink cartridges, so it has not been used a lot. Unplugged and reseated the ink cartridges, still no change. HP will NOT be on any future shopping list! I am looking for an Japanese (Canon or Brother) printer instead. Why should I spend serious money on this when there is no guarantee that the printer will work as it should? It did not work, for the scumbags ‘forgot’ to mention in their ‘advice’ that a complete set of 4 new cartridges are needed for use with my ‘new’ printhead. I followed their advice to remove all catridges and clean the printhead. I then bougt a brand new cartridge and placed it. I used HP’s website wizard to reinstall: same problem regarding the cartridge.

Installation was aborted and a ‘Runtime Error’ was displayed.

#Hp photosmart 7520 ink cartridge error driver

To no avail it encountered driver problems. I the uninstalled the wicked device and tried to reinstall it, using the Original CD. Suddenly, it failed me, informing me of an ‘incompatible ink catridge’.

#Hp photosmart 7520 ink cartridge error plus

My HP Photosmart Plus B209a worked well under Windows 7 (32 bit), even with refilled black ink catridges. If you are brave enough, do consider a Continuous Ink System. Epson has a reputation for excellent machinery, but they are very nasty about enforcing usage of their proprietary cartridges. They are Canon, Fujitsu, Minolta, Epson and Sharp (Samsung is Korean). There are several Japanese printer manufacturers. Sadly, American electronics are now becoming synonymous with American cars. Instead of wasting money on experimenting with new cartridges, I ended up trashing the printer and I bought a Japanese one instead. In my case, I did not succeed in fixing the error. I do feel sorry for all of you stuck with bricked printers. I have noticed that this page is getting the highest traffic on this website. There is a tendency for this message to appear after the first year of purchase. The entire device gets bricked once this message appears. For example, you may expect an “Ink System Failure” message to only impact printing, and not the scanning function in All-in-Ones. What makes this error all the more obnoxious is that there is no way past it. And HP rarely if ever releases firmware updates. It can be fixed by doing a nozzle check by accessing a secret support menu.Īll these solutions are conflicting, and HP Support appears to be all the more clueless.